PRIVACY POLICY
www.bohler.mx is dedicated to enabling individuals and organizations to establish trusting relationships with us based on respect for personal identity and information by promoting the use of fair information practices. This privacy statement covers the www.bohler.ca site and the following topics:
- What personally identifiable information www.bohler.mx collects.
- What personally identifiable information is collected by third parties through the website.
- Which organization collects the information.
- How www.bohler.mx uses the information.
- With whom www.bohler.mx can share user information.
- What choices users have regarding collection, use and distribution of information.
- What types of security procedures are in place to protect the loss, misuse or alteration of information under the control of www.bohler.mx.
- How users can correct any inaccuracies in the information.
If you have questions or concerns regarding this statement, please contact www.bohler.mx by e-mail here.
The www.bohler.mx site is not intended for children under the age of 13.
This Privacy Statement only covers information that is collected through this web site, and does not cover information that may be collected through software downloaded from the site.
www.bohler.mx is owned and operated by voestalpine High Performance Metals S.A. de C.V..
COLLECTION AND USE OF INFORMATION
Information gathering
voestalpine High Performance Metals S.A. de C.V. is the sole owner of the information collected on www.bohler.mx.
www.bohler.mx collects information from our users at several different points on our web site.
The information is collected as our server logs automatically receive and record information from your browser, including your IP address and the page(s) you requested. BÖHLER uses your IP address to help diagnose problems with our web server and to administer our website. Other purposes for collecting such information are to customize the advertising you see on our pages and to fulfill user requests for certain products and services.
Subscription list
We request information from the user to subscribe to our mailing list. The user must provide contact information (such as name, email and shipping address). This information will be used to send news, updates and special offers on www.bohler.mx. Subscription to the mailing list is completely voluntary and therefore the user has a choice whether or not to disclose this information.
USE OF INFORMATION
Cookies
A cookie is a piece of data stored on a user’s computer and linked to information about the user. We use session ID cookies. In the case of session ID cookies, once the user closes the browser, the cookie simply terminates. These cookies are used to provide shopping cart functionality.
We use Google Analytics from Google Inc. to improve the effectiveness of this website. A cookie is stored on your computer so that information regarding your use of the website (including your IP address) can be analyzed by Google Analytics. Your data is analyzed anonymously. Google may also use the information to improve the company’s products and services. You can select a setting in your browser to prevent cookies from being saved on your hard drive. In this case, you may not be able to view the entire website correctly.
Registration files
Like most standard web site servers, we use log files. These include Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information. with our partners, advertisers and others.
SITE COMMUNICATIONS
Special offers and upgrades
Members will occasionally receive information about products, services and special offers. Out of respect for the privacy of our users, we offer the option to opt-out of receiving these types of communications. See the Choice and Opt-Out sections.
Service announcements
On rare occasions it is necessary to send an announcement strictly related to a product or service. For example, if our service is temporarily suspended for maintenance, we may send an email to users. Generally, users cannot unsubscribe from these communications, although they can deactivate their account. However, these communications are not promotional in nature.
Customer Service
We communicate with users on a regular basis to provide requested services and, in case of problems related to their account, orders or inventory, we respond by email or telephone, in accordance with the users’ wishes.
SHARE
Legal Disclaimer
Although we make every effort to preserve user privacy, we may need to disclose personal information (i) when required by law, court order or legal process; (ii) to protect and defend the rights and property of Bohler; (iii) to protect against misuse or unauthorized use of the www.bohler.ca site; or (iv) to protect the personal safety or property of our users or the public.
Aggregate (non-personally identifiable) information
We only share aggregated demographic information within our own company. This information is not linked to any personally identifiable information.
Third Party Advertisers
We do not share information with third party advertisers.
Business Transitions
In the event that www.bohler.mx goes through a business transition, such as a merger, acquisition by another company, or sale of a portion of its assets, users’ personally identifiable information will, in most cases, be part of the assets transferred. If, as a result of the business transition, users’ personally identifiable information will be used in a manner different from that stated at the time it was collected, users will be offered a choice in accordance with the Notification of Changes section below.
Choice/Unsubscription
Users who no longer wish to receive our newsletter and promotional communications may opt-out of receiving these communications by replying to any mailing with the word “unsubscribe” in the subject line of the email or by emailing us at sales.mexico@bohler.com. Users of our site are always notified when their information is being collected by third parties. In this way, our users can make an informed decision whether or not to use services that require the intervention of third parties.
Links
This web site contains links to other sites. Please be aware that we, voestalpine High Performance Metals S.A. de C.V., are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this web site.
Surveys
From time to time, our site requests information from users through surveys. Participation in these surveys is completely voluntary and, therefore, the user has a choice whether or not to disclose this information. The information requested typically includes contact information (such as name and shipping address) and demographic information (such as zip code). Survey information will be used to monitor or improve the use and satisfaction of this site. Users’ personally identifiable information is not shared with third parties unless we give prior notice and choose to do so. Although we may use an intermediary to conduct these surveys or contests, the intermediary may not use users’ personally identifiable information for any secondary purposes.
Security
This website takes all commercially reasonable precautions to protect our users’ information. When users submit sensitive personal information via the website, their information is protected both online and offline.
When our registration form asks users to enter sensitive personal information, that information is encrypted and protected with SSL encryption software. When on a secure page, such as our order form, the lock icon at the bottom of browsers such as Netscape Navigator and Microsoft Internet Explorer is locked, rather than unlocked, or opened, when users are just “surfing”.
While we use SSL encryption to protect sensitive information online, we also do everything commercially reasonable within our power to protect user information offline. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. In addition, employees receive updates on our security and privacy practices. Whenever new policies are added, our employees are notified and/or reminded of the importance we place on privacy and what they can do to ensure that our users’ information is protected. Finally, the servers that store personally identifiable information are located in a secure environment in a locked facility.
If users have any questions about security on our website, they can send an email here.
Supplementation of information
In order for this Web site to properly fulfill its obligation to users, it is necessary for us to supplement the information we receive with information from third party sources.
Complementación de la información
Para que este sitio Web pueda cumplir adecuadamente con su obligación para con los usuarios, es necesario que complementemos la información que recibimos con información procedente de terceras fuentes.
Correcting/Updating/Deleting/Deactivating Personal Information
If a user’s personally identifiable information changes (such as zip code, phone, email or mailing address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users’ personally identifiable information by emailing our Customer Service here.
Notification of Changes
If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so our users are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use the information in accordance with the privacy policy under which the information was collected.
However, if we are going to use users’ personal information in a manner different from that stated at the time of collection, we will attempt to notify users by e-mail. Users will have a choice as to whether or not we use their information in this different manner. However, if users have opted not to receive any communications from the site or have deleted or deactivated their account, they will not be contacted or have their personal information used in this new manner. In addition, if we make any material changes to our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our website notifying users of the change.
In some cases where we post a notice, we will also attempt to send an e-mail to users who have opted-in to receive communications from us to notify them of changes in our privacy practices.
Contact Information
If users have any questions or suggestions about our privacy policy, they can contact us at
Telephone +52 (442) 349 79 45
E-mail: sales.mexico@bohler.com
Postal Address: Cerrada la Noria 200 Int .14-A, Parque Querétaro II Parque Industrial Querétaro, C.P: 76220., Querétaro
Website URL: https://www.bohler.mx